Office profile
BT Group Headquarters & offices · London, United Kingdom
BT Group · London, United Kingdom
BT took all 18 floors of a new tower in Aldgate — with a café open to the public at street level and a new staircase joining floors 5 to 15.
The building, the benefits and the move from St Paul's to Aldgate — then the business. Every number from BT's own newsroom, annual reports and careers site, and from the designers' and builders' project pages.
- 18floors, all taken by BT
- 3,500colleagues housed at One Braham
- 300+ → ~30UK locations under the Better Workplace Programme
- 18 weeksfull-pay family leave for every new parent
Sources: BT newsroom, Nov 26, 2021 · ID:SR (Sheppard Robson) project pages · jobs.bt.com Rewards
Companies / United Kingdom / Telecommunications / BT Group
THE HEADQUARTERS · ONE BRAHAM · 2021
328,000 sq ft of “neighbourhoods”, community floors and a public café
One Braham is an 18-storey office building near Aldgate East Station. Teams hot-desk in “neighbourhoods” by business function, with “connect” floors for co-working. “Community” floors hold a café and restaurant, plus quiet multi-faith and contemplation rooms. A new staircase links levels 5 to 15, and the double-height reception has a café, a BT/EE store, a large media screen and a customer “showcase” floor above.
- 328,000 sq ft (≈ 30,400 m²)
- 18 storeys, all BT
- Home to 3,500 colleagues
- Interiors: ID:SR (Sheppard Robson)
- Ground-floor café open to the public
- 99% of fit-out waste recycled
Inside One Braham
Teams hot-desk in “neighbourhoods” by business function, with “connect” floors for co-working. “Community” floors hold a café and restaurant, and a new staircase links levels 5 to 15.
The building near Aldgate East
One Braham is an 18-storey office building near Aldgate East Station.
Facts: BT newsroom, “BT opens new London HQ” (Nov 26, 2021) · ID:SR project pages “BT London” and “BT Better Workplace Programme”. Photos are shown with credit to the designer and builders; we remove any photo on request.
One Braham, Aldgate
| Building | Address |
|---|---|
| One Braham (global HQ) | 1 Braham Street, London E1 8EE |
Source: BT newsroom press-office address · See them on the map ↓
Source: McLaughlin & Harvey project page “One Braham, London” · ID:SR project page “BT London” · BT newsroom, Nov 26, 2021
Office tour videos
Benefits (United Kingdom)
BT pays 10% into the BT Retirement Saving Scheme when you pay at least 5%.
Every new parent: 18 weeks' full pay, 8 weeks' half pay, then up to 26 weeks at the statutory rate.
22 days for Team Member roles; up to one extra week can be bought.
Life assurance of four times pay.
Paid leave to care for someone with a disability, a long-term illness or older parents.
Free online GP for all UK colleagues, partners and children up to 21, plus a 12-month menopause support programme.
Employee assistance programme with a trained counsellor and a free advice line.
Discounts on BT packages and services, and 30% off for friends and family.
Source: jobs.bt.com, Rewards and Why BT Group (2026). Availability can vary by part of BT Group and role.
Why people stay: what BT itself describes
Office-based colleagues meet in the workplace at least three days a week and can work flexibly for up to two.
Full-time BT, EE, Openreach and Plusnet colleagues get three days of company time to volunteer (pro rata).
For colleagues caring for someone who is ill, older or disabled — beyond the statutory five days unpaid.
Bank holidays can be swapped for annual leave, by prior agreement.
Colleagues thank each other with social or financial awards, such as vouchers.
Source: jobs.bt.com, Rewards
Who works here
full-time equivalent employees (FY2020)
of them in the UK (FY2020)
countries with BT employees (FY2020)
colleagues at One Braham
Source: BT Group Annual Report 2020 (Form 20-F, Exhibit 15.2) · BT newsroom, Nov 26, 2021. BT's newer annual reports are published only as PDFs.
Office history: from the telegraph office site at St Paul's to Aldgate
- 1846 Roots in the Electric Telegraph Company
The Electric Telegraph Company, Britain's first electric telegraph company, was set up by Act of Parliament in 1846 by William Fothergill Cooke and Joseph Lewis Ricardo. BT calls itself the world's oldest communications company.
Source: BT Archives information sheet “Private telegraph companies” · bt.com Our history
No free-to-use photo found yet.Have one? We’d love to add it. - 1981 British Telecom leaves the Post Office
The British Telecommunications Act of July 1981 separated telecoms from the Post Office, creating British Telecom as a public corporation from October 1. It was privatised in 1984.
Source: BT Archives “BT and its predecessors” · BT Archives “History of BT”
No free-to-use photo found yet.Have one? We’d love to add it. - 1985 BT Centre, 81 Newgate Street, St Paul's
A purpose-built headquarters completed one year after privatisation, on the site of the former Central Telegraph Office: a large granite and Portland stone building around an atrium, designed by the Property Services Agency.
Source: BT newsroom, Nov 26, 2021 (notes to editors) · BT Archives “Central Telegraph Office and BT Centre” · BT bt.com “Lest we forget”
BT Centre, 81 Newgate Street · Gryffindor / CC BY-SA 3.0 · Wikimedia Commons - 2019–20 BT Centre sold, Aldgate chosen
BT agreed to move its global headquarters from St Paul's to Aldgate as part of the Better Workplace Programme. It sold BT Centre (proceeds £210m) and leased it back until the new HQ was ready.
Source: BT newsroom “BT to move its HQ to new premises in London” · BT Group Annual Report 2020
No free-to-use photo found yet.Have one? We’d love to add it. - 2021 One Braham opens
The new global headquarters opened in November 2021 with nearly all colleagues already working there — about 3,500 people across all 18 floors.
Source: BT newsroom, Nov 26, 2021
No free-to-use photo found yet.Have one? We’d love to add it.
Map: how the headquarters moved
BT's headquarters moved about 2 km east across the City of London: from BT Centre near St Paul's Cathedral to One Braham in Aldgate.
- 1 · 1985BT Centre, 81 Newgate Street — BT's home for nearly 35 years, on the former Central Telegraph Office site
- 2 · 2021One Braham, 1 Braham Street — Global headquarters today, near Aldgate East Station
Addresses: BT Group Annual Report 2020 · BT newsroom · Locations: OpenStreetMap
What BT Group does
BT Group is the UK's leading provider of fixed and mobile telecoms and related secure digital products, solutions and services. Its Openreach unit is building full-fibre broadband to homes and businesses across the UK.
Four customer-facing units: Consumer, Business, International and Openreach (an independently governed, wholly owned subsidiary serving over 700 communications providers).
Source: BT Group, Results for the full year to 31 March 2026 (newsroom.bt.com)
Growth: revenue vs. people
£23.7B → £19.7B
Fiscal years end March 31. Reported revenue in £ billions: BT Group Annual Report 2020 (Form 20-F) for FY2018–FY2020; BT full-year results releases (newsroom.bt.com) for FY2021–FY2026. Employees (FTE): Annual Report 2020. Multiple calculated by eciffo.
Chief executives
Chief Executive since February 2024; on the BT Board since March 2019. Previously President & CEO of Telia Company.
Chief Executive who led the move to One Braham; stepped down on January 31, 2024.
BT traces its roots to the Electric Telegraph Company, set up in 1846 by William Fothergill Cooke and Joseph Lewis Ricardo.
Source: bt.com Our board · BT newsroom, appointment of Allison Kirkby · BT Archives
BT Group: questions people ask
Where is BT's headquarters?
At One Braham, 1 Braham Street, London E1 8EE, in Aldgate near Aldgate East Station. BT opened it as its global headquarters in November 2021.
Source: BT newsroom, Nov 26, 2021
Where was BT's old headquarters?
BT Centre at 81 Newgate Street, near St Paul's Cathedral, completed in 1985 on the site of the former Central Telegraph Office. BT sold it in 2019/20 and leased it back until the move.
Source: BT newsroom, Nov 26, 2021 · BT Group Annual Report 2020
Who designed BT's One Braham headquarters?
The 18-storey building was built by McLaughlin & Harvey with WilkinsonEyre as design-and-build partner. BT's interiors were designed by Sheppard Robson's interior design team, ID:SR.
Source: McLaughlin & Harvey project page · BT newsroom · ID:SR
How big is BT's headquarters?
BT's offices at One Braham cover about 328,000 sq ft (≈ 30,400 m²) across all 18 floors, for about 3,500 colleagues.
Source: ID:SR project page “BT London” · BT newsroom
Can you visit BT's headquarters?
The offices are for colleagues, but One Braham has a ground-floor café open to the public, a BT/EE store by the main entrance and a ground-floor community space.
Source: BT newsroom, Nov 26, 2021 · ID:SR
Does BT allow hybrid working?
Yes. Under “3 together, 2 wherever”, most office-based colleagues work in the workplace or with customers at least three days a week and flexibly for up to two.
Source: jobs.bt.com, Rewards
What benefits does BT offer in the UK?
A 10% company pension contribution (with at least 5% from you), 25 days' annual leave, life cover of four times pay, 18 weeks' full-pay family leave, two weeks' paid carers' leave and a free 24/7 online GP.
Source: jobs.bt.com, Rewards
What is BT's Better Workplace Programme?
BT's programme to consolidate its UK footprint from more than 300 locations to around 30 modern buildings, with One Braham as the London headquarters and hubs such as Three Snowhill in Birmingham.
Source: ID:SR · BT newsroom · BT Group Annual Report 2020
Who is BT's CEO?
Allison Kirkby, Chief Executive since February 2024. She succeeded Philip Jansen.
Source: bt.com Our board
You have seen the office, the benefits and the pay
Want to work at BT Group?
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BT Group's official social accounts
Accounts linked from BT's newsroom (newsroom.bt.com).