THE OFFICE INDEX

Office profile

ServiceNow Headquarters & offices · Santa Clara, California

An open lounge and coffee bar with wood floors at ServiceNow Santa Clara
The “living room” coffee bar, Santa Clara · Photo: HGA (project page)
A corridor with a circle-pattern mural
A mural corridor, Santa Clara · Photo: HGA (project page)
A boardroom with a long table and floor-to-ceiling windows
A meeting room with a view · Photo: HGA (project page)
A lounge by the windows
Lounge by the windows · Photo: HGA (project page)
ServiceNow global headquarters building
Global headquarters, Santa Clara · Donny Gonzo / CC0 · Wikimedia Commons

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ServiceNow · Santa Clara, California

Founded by one engineer in 2003, moved from San Diego to Santa Clara after its IPO, and grown to a campus of about 858,000 sq ft on Lawson Lane.

The campus, the people programs and the road from San Diego — then the business. Every number from ServiceNow's own filings and results.

  • ≈ 858,000 sq ftSanta Clara footprint, 2019
  • 29,187full-time employees, end of 2025
  • 50 / 50U.S. and international staff
  • $13.3Brevenue, 2025

See inside the office Benefits

Sources: Form 10-K FY2025 · ServiceNow Q4 2025 results · Silicon Valley Voice (2019)

Companies / United States / Enterprise software / ServiceNow

THE HEADQUARTERS · LAWSON LANE, SANTA CLARA

A campus that kept growing on one street

ServiceNow moved its headquarters from San Diego to Santa Clara in 2013, first leasing a building on Jay Street. In 2014 it signed a 12-year lease on two buildings at 2215 and 2225 Lawson Lane (about 329,000 sq ft together), then added 2251 Lawson Lane and planned more — about 858,000 sq ft in all by 2019, with cafés, an on-site gym with daily fitness classes and quiet rooms. Inside, an HGA-designed floor of about 38,000 sq ft opens with a “living room” — an informal dining and coffee bar that doubles as the guest lounge — with group tables for collaborators and quieter, home-office-like spaces for one-on-one work.

  • 2215 + 2225 Lawson Lane (≈ 329,000 sq ft)
  • 12-year lease signed 2014
  • ≈ 858,000 sq ft in Santa Clara (2019)
  • On-site gym with daily classes
  • Quiet rooms and cafés
  • Interiors: HGA (38,000 sq ft)
Open workstations with lounge seating
Open workspace, Santa Clara · Photo: HGA (project page)
A small meeting area with a green patterned wall
A small meeting corner · Photo: HGA (project page)
A quiet room with a sofa and screen
A quiet room · Photo: HGA (project page)
Coffee bar and lounge
The living room · Photo: HGA (project page)
Mural corridor
Corridor · Photo: HGA (project page)
Boardroom
Boardroom · Photo: HGA (project page)

The Lawson Lane campus

ServiceNow global headquarters
Global headquarters · Donny Gonzo / CC0 · Wikimedia Commons
ServiceNow HQ with an outdoor terrace
Headquarters terrace · Satyaki.snow / CC BY-SA 4.0 · Wikimedia Commons

ServiceNow offices elsewhere

ServiceNow office in Petah Tikva
Petah Tikva, Israel · Barakpinch / CC BY-SA 4.0 · Wikimedia Commons

Facts: Silicon Valley Voice, June 2019 · HGA project page · Form 10-K FY2025 (address). Photos credited on each image.

The Santa Clara campus

BuildingAddress
Headquarters2225 Lawson Lane, Santa Clara, CA 95054
Second HQ building2215 Lawson Lane, Santa Clara
Added 20192251 Lawson Lane, Santa Clara (≈ 130,000 sq ft)

Source: Form 10-K FY2025 (address) · Silicon Valley Voice, June 2019 · See them on the map ↓

HQ pair≈ 329,000 sq ft (≈ 30,600 m²)
Santa Clara total (2019)≈ 858,000 sq ft (≈ 79,700 m²)
Lease12 years, signed 2014
AmenitiesGym · cafés · quiet rooms

Source: Silicon Valley Voice, June 2019

Benefits (what the annual report lists)

Wellbeing DaysExtra

Company-wide days away to rest.

LearningFree

ServiceNow University, open to every employee.

On campusGym

An on-site gym with daily fitness classes in Santa Clara (2019).

On campusCafés

Cafés and quiet rooms on the Lawson Lane campus (2019).

Source: Form 10-K FY2025 · Silicon Valley Voice (2019). ServiceNow doesn't print benefit amounts in its annual report.

How ServiceNow keeps people, in its own words

Days offWellbeing Days

Extra company-wide time away, on top of regular time off.

FreeServiceNow University

An AI-powered learning hub launched in 2025 for employees, customers and partners.

RiseUpNew paths in

An upskilling program for people without a traditional tech background.

SurveyEmployee Voice Survey

Regular engagement surveys that leaders act on.

Source: Form 10-K FY2025, Human Capital

Who works here

Where they work · Dec 31, 2025 (29,187 people)
United States 50%International 50%
29,187

full-time employees (Dec 31, 2025)

14,601

in the United States

275

employees in January 2011

2003

founded by Fred Luddy as Glidesoft

Source: Form 10-K FY2025 · Wikipedia (2011, founding)

Office history: San Diego to Santa Clara

  1. 2003
    Glidesoft

    Fred Luddy founded the company as Glidesoft in 2003; it was incorporated in 2004 and renamed Service-now.com in 2006.

    Source: Wikipedia, “ServiceNow”

    No free-to-use photo found yet.Have one? We’d love to add it.
  2. 2004–2013
    San Diego

    The company was based in San Diego through its IPO in June 2012.

    Source: Wikipedia · Silicon Valley Voice

    No free-to-use photo found yet.Have one? We’d love to add it.
  3. 2013
    Moving to Santa Clara

    ServiceNow moved its headquarters to Santa Clara, leasing a 130,000 sq ft building on Jay Street.

    Source: Silicon Valley Voice, June 2019

    No free-to-use photo found yet.Have one? We’d love to add it.
  4. 2014
    Lawson Lane

    It signed a 12-year lease on two Lawson Lane buildings, now the headquarters at 2225 Lawson Lane.

    Source: Silicon Valley Voice · Form 10-K FY2025

    ServiceNow HQ
    2225 Lawson Lane · Satyaki.snow / CC BY-SA 4.0 · Wikimedia Commons
  5. 2019
    A bigger campus

    ServiceNow added 2251 Lawson Lane and planned about 269,000 sq ft more, for roughly 858,000 sq ft in Santa Clara.

    Source: Silicon Valley Voice, June 2019

    Glass and yellow office building with the ServiceNow logo
    ServiceNow's global headquarters, Santa Clara, 2019 · Donny Gonzo / CC0 · Wikimedia Commons

Map: how the headquarters moved

One long move: about 700 km up the coast from San Diego to Santa Clara after the IPO, then a campus built up along one street.

  1. 1 · 2004–2013San Diego — The early years (street address not in the sources — marker at the city)
  2. 2 · 2013–today2225 Lawson Lane, Santa Clara — Headquarters

Addresses: Form 10-K FY2025 · Silicon Valley Voice · Map: © OpenStreetMap contributors

What ServiceNow does

ServiceNow sells a cloud platform that companies use to run IT, HR, customer service and other workflows — increasingly with AI agents built in.

One segment. Almost all revenue is subscriptions.

Where the money came from · revenue by type, 2025

SubscriptionThe Now Platform and its apps
$12.9B
Professional services and otherImplementation and training
$0.4B

Source: ServiceNow reports fourth quarter and full year 2025 financial results (services = total minus subscription, calculated by eciffo)

Revenue, 2025$13.3Bup 21%
Net income, 2025$1.7BGAAP
Customers over $5M a year603up about 20%
Revenue per employee$455K$13.28B ÷ 29,187

Source: ServiceNow Q4 2025 results · Form 10-K FY2025 · per-employee figure calculated by eciffo

Growth: revenue vs. people

9.6×revenue, 2016 → 2025
$1.4B → $13.3B
6.1×employees, same years
4,801 → 29,187
YearRevenueEmployees
FY2016
$1.4B
4,801
FY2017
$1.9B
6,222
FY2018
$2.6B
8,154
FY2019
$3.5B
10,462
FY2020
$4.5B
13,096
FY2021
$5.9B
16,881
FY2022
$7.3B
20,433
FY2023
$9.0B
22,668
FY2024
$11.0B
26,293
FY2025
$13.3B
29,187

Calendar years. Revenue and full-time employees: Form 10-K for each year. Multiples calculated by eciffo.

Chief executives

No free-to-use photo.
2019 – today
Bill McDermott

Chairman and CEO.

No free-to-use photo.
2011 – 2017
Frank Slootman

Took the company public in 2012.

Founder: Fred Luddy (2003).

Source: ServiceNow Q4 2025 results · Wikipedia (years)

ServiceNow's official social accounts

ServiceNow's official accounts.

ServiceNow: questions people ask

Where is ServiceNow's headquarters?

At 2225 Lawson Lane, Santa Clara, California.

Source: Form 10-K FY2025

When did ServiceNow move to Santa Clara?

In 2013, after its 2012 IPO, from San Diego.

Source: Silicon Valley Voice · Wikipedia

How big is ServiceNow's Santa Clara campus?

About 858,000 sq ft across several Lawson Lane buildings and Jay Street in 2019, including about 329,000 sq ft in the two headquarters buildings.

Source: Silicon Valley Voice, 2019

How many people work at ServiceNow?

29,187 full-time employees at the end of 2025 — 14,601 in the U.S. and 14,586 elsewhere.

Source: Form 10-K FY2025

What are Wellbeing Days?

Extra company-wide days away that ServiceNow gives on top of regular time off.

Source: Form 10-K FY2025

Who founded ServiceNow?

Fred Luddy, in 2003, as Glidesoft.

Source: Wikipedia

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Photos are credited to their source. If you hold the rights or represent ServiceNow and want a photo changed or removed, contact us. Updated 2026-10-10.